Canvas Envision Knowledge Base Help

Feedback on Published Documents in Envision Viewer

You can submit feedback on published documents in the Canvas Envision Viewer.

Submitting feedback

To submit feedback on an object of interest in a published document:

  1. Open the published document version in the Canvas Envision Viewer.

  2. Go to the page where you want to add feedback.

  3. Right-click the object or white space on the page where you want to add feedback. A context-sensitive menu appears with the only Add Feedback menu command.

    The Add Feedback context-sensitive menu command on a page in the Envision Viewer
  4. Click the Add Feedback command from the context-sensitive menu. The Submit Feedback dialog pops up.

    The blank Submit Feedback pop-up dialog
  5. In the Feedback field, enter the text of your feedback or question.

  6. From the Priority drop-down list, select the priority of your feedback.

  7. Select the checkbox to allow us to collect, store, and process your information.

    The populated Submit Feedback pop-up dialog
  8. Click the Submit button. The Submission is successful notification message pops up.

    The Submission is successful pop-up notification message
  9. Close the Submission is successful pop-up notification. A Feedback icon appears on top of the object or white space you have right-clicked in step 3.

    Feedback icon on a page in the Envision Viewer

    The system also automatically emails the document author about your feedback.

Last modified: 28 September 2024